Frequently Asked Questions

Please read the below FAQs and get in touch if you would like more information.

Frequently Asked Questions - coronavirus (Covid-19)

A new Season Ticket offer will be available in 2021.

We are currently offering the Roarr! Discovery Pass – unlimited entry valid until 1st November 2020 – all for just £35 for guests 90cm and over. Find out more HERE.

Existing Season Tickets and those expired since 20th March, have been reviewed and days added corresponding to the number of days we have been closed, taking also into consideration the relevant expiry date of each ticket.

After the year-end, we will value any unused Season Ticket benefit and credit against a new Season Ticket or offer a refund – after reviewing the account.

For further enquiries, contact memberships@roarrda.co.uk

Thank you from Dippy and the crew at Roarr! Dinosaur Adventure

Opening Times & Prices

We operate a height based admission at the park. Children under 90cm are free of charge.

Tickets must be purchased via our online ticketing system and you are required to book a time slot for your arrival at the park. CLICK HERE TO BOOK NOW.

Tickets must be purchased in advance to qualify for any online savings. To begin your purchase visit our online ticketing system. CLICK HERE TO BOOK NOW.

We offer concessions for the following:

  • Children under 90cm are free of charge
  • Registered disabled adults and children as well as their carers receive a reduced rate.

This does vary dependent on the time of year. A detailed list of the opening and closing times is available on our PARK MAP page, or the individual attraction pages.

CLICK HERE TO VIEW OUR DAILY ACTIVITY TIMETABLE.

Please view our activity timetable via the link above, for details of which attractions are open during your visit. If you wish to use Dinomite Indoor Adventure Play, book a time slot at Admissions, when you arrive. During the weekdays, a Dinomite reservation is included in your admission price and you will be allocated a time slot. At the weekends, Dinomite Indoor Adventure Play is not included in your admission price. As a result, a £1.50 charge will apply to all guests 90cm and over – Season Ticket/Discovery Pass holders will remain free of charge.

CLICK HERE TO VIEW OUR DAILY ACTIVITY TIMETABLE.

The Attractions

Roarr! Dinosaur Adventure is designed for families with children of any age up to 15 years old. There are many attractions on offer for all ages. Children must be supervised at all times. For more details see our attractions page.

Yes, Dippy’s Splash Zone is a multiple water featured fun activity. For this reason we do recommend you bring swim wear and a towel for your children. We kindly request no shoes are to be worn in this area. There are no changing facilities for Dippy’s Splash Zone.

No, none of our attractions contain flash photography.

In adverse weather conditions certain attractions may not be open for safety reasons. These will be clearly signed near the admissions building and notified on our website. However, if Roarr! Dinosaur Adventure is closed subject to circumstances beyond the park’s control, or adverse weather conditions, guests are not entitled to a refund.

On The Day

Yes, we accept all MasterCard and Visa Credit and Debit Cards, except American Express Cards.

Unfortunately we do not accept personal cheques as payment.

Yes, to assist with this each group receives a Park Map & Guide which includes a detailed ‘Map of the Park’. You can pick one up when you enter the park. Further copies are available from Guest Services if required.

Yes, we do. Please call Guest Services to pre-book or if you would like any further information on 01603 876310 – our friendly crew will be able to assist you.

Roarr! Dinosaur Adventure is a non smoking park. However, there are two designated smoking areas on the site. These can be pointed out to you on the parks map when entering if required.

Yes, baby changing facilities can be found at various locations in the park.

We regret dogs (except for fully registered assistance dogs) are not permitted in the park. Assistance dogs must be fully harnessed and have the appropriate jackets to clearly identify them as assistance dogs. Assistance dogs undergoing training are not permitted. We advise you do not bring a dog with you and animals should not be left in cars. Having an assistance dog does restrict you from entering the Secret Animal Garden due to the health and welfare of the animals.

When you arrive at the park, please ask to speak to one of our Food & Beverage team and they will be pleased to assist. If you have anything that may require some forward planning prior to your visit please email: guestservices@RoarrDA.co.uk

Absolutely, just show the team your receipt or booking reference number when you return. Guests can exit the park to collect and return belongings to their car whenever they wish.

Yes, “Cash Back” is available at Admissions, Guest Services, and Nautilus. Please Note: Roarr! Dinosaur Adventure does not have an ATM machine on-site.

Please be aware that on peak days some queuing is likely when exiting the park. If you wish to avoid this we advise leaving earlier prior to the park closing.

All of the park is accessible however you should be aware that not all areas are level tarmacked. The Dinosaur Trail and Neanderthal Walk in particular run through woodland areas. We recommend those who use wheelchairs are aware of the steep path of Neanderthal Walk. Assistance can be sought from a member of the crew at the park with this, or alternatively please use the Dinosaur Trail.

Yes, in line with our family image. Ladies and Gentlemen are requested to wear suitable attire especially when using Dippy’s Splash Zone and the restaurants. There are requirements for Dinomite (long trousers and long sleeves if wanting to use the larger slides) and for Predator High Ropes covered shoulders and no dresses or skirts. You also need closed toed and closed heeled shoes (no flip flops or sandals).

The park operates a well-rehearsed lost child procedure whereby lost children are reunited with their parents/guardians as quickly and as safely as possible. If a parent has lost a child they are to make their way to Guest Services or contact the nearest park crew member.
When the park is open to guests we always have a qualified First Aider on-site who is based at Guest Services which is located in Dinomite. In addition the park also has qualified First Aiders employed who are also crew members to assist if necessary.

We have numerous food outlets at our park. Visit our food and drink page to find out more.

Guests are welcome to bring their own picnics and there are ample areas around the park, including Dippy’s new indoor picnic area, located by the park entrance. We also have an undercover designated picnic area, located near Dippy’s Raceway.

Only food purchased within the restaurants can be consumed within these areas.

Yes, but these are currently unavailable due to government guidance.

Yes, after entering the park, toilets can be found to the left of our First Aid building.

Other FAQs

Roarr! Dinosaur Adventure is located on a mostly flat site with some tarmacked pathways. Our trails run through woodland, although they are levelled to make them accessible there is quite an incline in some areas. The vast majority of the attractions are accessible. If you wish for further information please contact Guest Services on 01603 876310 (option 2).

In addition, we are proud to be able to offer the following:

  • Disabled parking, please note these are restricted in numbers and do fill up quickly on busier days.
  • The hire of mobility scooters, wheelchairs and buggies – please contact Guest Services to pre-book these.
  • Disabled toilet facilities, please see Park Map for the locations.
  • A ‘Quiet Room’ is available if required, please call Guest Services to pre-book or if you would like any further information on 01603 876310 – our friendly crew will be able to assist you.

Our website has all the necessary information we hope you require. Alternatively you can call 01603 876310 (option 2) or contact us via guestservices@RoarrDA.co.uk

On arrival at the park guests can pick up a Park Map & Guide which includes a comprehensive ‘Map of the Park’ and other useful information. We also have a Guest Services which is open during the park opening times.

Unfortunately we do not operate a fast track system, however if it is required we try our best to assist you with entry.

No, all car parking is free.

TICKETS ARE NOW AVAILABLE. BOOK YOURS NOW!

Explore...

Discover
Attractions

Discover
Attractions

Discover Places to
Eat and drink

Discover Places to
Eat and drink

Discover Birthday
Party Ideas

Discover Birthday
Party Ideas