Freedom Pass T&C's

ROARR-SOME 2021 Unlimited Freedom Pass – Effective from: 1st January 2021

Please read and retain your copy of the Terms & Conditions

  • A valid pass MUST be shown when visiting Roarr! Dinosaur Adventure or admission will be charged, which is non-refundable. Only 1 Free look up will be given if your cards are not presented.
  • The management reserves the right to refuse entry or discounts if a valid pass is not produced.
  • Lost or replacement cards will incur a charge of £5.00 per card.
  • A Roarr! Dinosaur Adventure pass is valid from date of purchase until 31st December 2021.
  • No credit or refunds will be given in respect of any further Government instructed mandatory closure during 2021.
  • Children 90cm and over will need their own pass to gain entrance and all children under 16 years old must be accompanied by an adult at all times.
  • Only the pictured and named person of the pass can gain entry to Roarr! Dinosaur Adventure.
  • Passes are issued to an individual and are only valid when they contain a photograph of the holder. The photograph will be taken at Guest Services only, on your next visit to Roarr! Dinosaur Adventure.
  • Roarr! Dinosaur Adventure reserve the right to cancel a pass without refund if a pass holder knowingly allows a third party to use their card.
  • Passes are not transferable and remain the property of Roarr! Dinosaur Adventure and must not be defaced.
  • Roarr! Dinosaur Adventure will remain closed Christmas Day and Boxing Day. 2021 Days of closure will remain under review as will pricing.
  • All pass holders are subject to the normal conditions of entry.
  • All pass updates and information will be communicated via email, so it is vital to ensure that you have an up to date email address on your pass account details. Roarr! Dinosaur Adventure cannot be held responsible for communication not received.
  • The data you supply will only be used for the purpose intended and not passed to any third parties.
  • Roarr! Dinosaur Adventure passes cannot be cancelled or any outstanding validity refunded.
  • If Roarr! Dinosaur Adventure is closed subject to circumstances beyond the Park’s control or adverse weather conditions, pass holders are not entitled to a refund.
  • Passes are only valid on the days which the Park is open.
  • Passes cannot be purchased using promotions or discounts.
  • Roarr! Dinosaur Adventure reserves the right to discount the cost of passes without having to refund existing pass holders.
  • Last admissions are 1 hour prior to the park closing throughout the year. This is non-negotiable due to safe operation and closing of the Park.

ADDITIONAL TERMS AND CONDITIONS FOR A REGISTERED DISABLED AND CARER ROARR-SOME UNLIMITED FREEDOM PASS        

  • A carer’s pass is only valid when accompanying a disabled pass holder.
  • The carer’s pass must be valid for the same period as the disabled adult or child pass.
  • Any additional carers to this will be required to pay that day’s admission carers rate for entry.
  • All other terms and conditions apply to this card.

IMPORTANT NOTIFICATIONS

  • Season Ticket Holders 24 Hour Cancellation Policy. 24 Hours’ Notice is required to cancel your booking.
  • Booking cancellations are monitored and failure to cancel your booking may incur a 14 day freeze on the use of your pass(es)
  • To cancel your booking please email cancel@roarrda.co.uk
  • There will be occasions during the year when certain attractions will be closed for either maintenance, cleaning, or to allow the PrimEvil event to take place.
  • Adverse weather conditions may be a factor as to whether certain attractions such as Dippy’s Splash Zone, Predator High Ropes and the Dinosaur Trail/Neanderthal Walk are closed, but this is for your safety. No refunds or discounts are applicable during this time.
  • Important notifications are shown on our website roarrdinosauradventure.co.uk and on our Facebook page if applicable. Please check for details or before you visit to save any disappointment.

 

DATA PROTECTION

 

The information taken at the time of purchase is required to be collected for the purpose of processing your pass and will be used to advise you of any updates and information. We will not use your personnel data for any other purpose than to send you news and offers related to Roarr! If you do not want us to use your information for the purposes described, please let us know by using our link, to unsubscribe https://www.surveymonkey.co.uk/r/RoarrDA

Terms and Conditions are subject to change or withdrawal without notification.

Details correct at time of issue.