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Christmas Celebration at Roarr!

Experience the magic and visit Father Christmas during the festive season.

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Accessibility

Accessibility Information

Roarr! Dinosaur Adventure is situated within 85 acres of a beautiful and natural woodland setting and endeavours to create a fun park and facilities accessible to all our guests.

Access in the Park

Roarr! Dinosaur Adventure is, in part, located on a hillside so access to the lower part of the park is best taken through the Dinosaur Trail, which has a lower gradient and avoids the steeper hills.

It is recommended that unaccompanied wheelchair users do not do this area without assistance.

Path surfaces are either tarmac or crushed and rolled stone.

The attraction consists of two indoor play areas, Dinomite, and Dippy-ville for younger children. Outdoor adventure play facilities, Raptor Racers, Dippy’s Splash Zone, Predator High Ropes, Dinosaur Trails, Secret Animal Garden, Deer Safari, a Gift Shop and Food & Beverage outlets.

Further information on the park can be found online and in our printed leaflets. If you would like an A3 photocopied version, please ask any member of crew or telephone Guest Services 01603 876310.

Crew members can be identified by their name badge/company uniform. All crew at Roarr! Dinosaur Adventure will be happy to help in any way they can, so please ask for any required assistance.

Free Car Parking

Roarr! Dinosaur Adventure has a large car park with ample car parking spaces.

We have specific parking spaces close to the park entrance allocated to guests with a disabled parking permit. Cars parked must display the card provided by local authorities under the government Blue Badge Parking Scheme.

Flood lighting is provided within the car park near to the park entrance.

Reduced Entry for Disabled Guests

Roarr! Dinosaur Adventure offers reduced entry for any guests who are Registered Disabled.

Guests requesting the purchase of a disabled ticket for entry, or a season ticket, will be asked to provide documentation to validate their need for the disabled reduced entry. This could be in the form of a blue badge, or a letter from a recognised authority confirming the customer is in receipt of DLA or PIP. Once validation has been received the reduced entry or season ticket will be processed.

If a carer entry or season ticket is requested, as long as the above criteria’s have been met, a reduced carer entry or season ticket can be purchased alongside a disabled person.

Only 1 carer ticket may be purchased per disabled entry or season ticket.

All season ticket holders MUST bring their card(s) with them for entry or the normal admission will be charged.

Wheelchair Loan

We are pleased to offer guests the use of a manual wheelchair on request. We have a limited supply of wheelchairs so are offered on a first come first served basis. Please telephone the park on 01603 876310 prior to your visit to ensure availability.

We do ask for credit/debit card details to be left as security during the period of the hire. These are returned to you after the hire period.

On your arrival at the park, a member of the park’s admission crew will spend a few minutes briefing you on the handling and controls of the wheelchair. You will then be asked to sign a disclaimer.

Mobility Scooter Hire

We are pleased to offer guests the opportunity to hire a mobility scooter on request.

Daily Hire Charge: £10

We also ask for credit/debit card details to be left as security during the period of the hire. These are returned to you after the hire period.

On your arrival at the park, a member of the park’s admission crew will spend a few minutes briefing you on the handling and controls of the mobility scooter. You will then be asked to sign a disclaimer.

We have a limited supply of scooters so are offered on a first come first served basis so please telephone the park on 01603 876310 prior to your visit to ensure availability.

A lift is provided for use in Dinomite to access the first floor meeting room/offices if required.

Assistance Dogs

We are pleased to allow Assistance Dogs and Guide Dogs into the park.

To help identify your assistance dog to our visitors and crew, it would be advantageous if a suitable identification vest could be worn when in the park. Please make sure you clean up after your dog if necessary.

Assistance Dogs are not permitted in Dippy’s Splash Zone. To ensure the safety, health and welfare of the animals, all assistance dogs are not permitted on the “Deer Safari”, or in the “Animal Encounters Barn” and “Animal Barn”.  Well behaved assistance dogs are permitted in “The Secret Animal Garden”, however, restrictions may apply if distress is caused to any of the animals.

If you have any queries prior to your visit please call our guest services on 01603 876310 where we will be happy to help.

Guest Services

Our Guest Services crew will be happy to help you in any way they can, so please ask a member of crew on arrival for any required assistance or call 01603 876310.

A portable hearing loop is available at Guest Services and The Explorers Restaurant, please ask a member of crew for further information.

Ear Defenders – New for 2019

Forgotten them, don’t worry we can now offer ear defenders on request. We have a limited supply so are offered on a first come first served basis. Available from the admission or guest services crew.

We do ask for a £10 refundable deposit, which is returned on return of the head phones after use.

Toilet Facilities

We are currently investigating ways in which to improve accessibility and enhance our facilities for those with specific needs. This includes research into the provision of a ‘changing places’ unit which we hope to install in 2019.

Toilet facilities are provided just inside the Park Entrance, the Dinomite Indoor Play Area and Secret Animal Garden/The Explorers Restaurant. These are clearly marked on the map given on entry.

All have independent disabled toilet facilities, which in some cases also have dual use for baby change facilities.

Food at The Park

Our restaurants offer an extensive and varied choice of food. However, if you have a specific special dietary need we will do our best to help with this for you. Please call the Park on 01603 876310 prior to your visit to discuss your requirements.